1.Are you manufacturer?
Yes, we are manufacturer with more than 20 years' experience.
2.What is your guarantee of machine ?
Usually our guarantee is 1 years.
3.About the machine voltage or power of machine ?
Usually in our country is 220v,50hz, single phase , or 380v, 50hz, 3 phase .if you have the special requirement , pls tell us, we will vetify the voltage according to your requirement.
4.How to install the machine ?
We can help by vedio, email ,picture.If large project , we can arrange the worker help you to install it in your country .
5.Can you ship the machine to my address?
Yes, Please provide us with your address.
6.Where are you? Can we go to China and visit your factory?
Yes, of course. We are in Henan, China. Welcome to our factory
7.Can you offer us the necessary paper to do the customs clearance?
Yes, of course. We will send you the commercial invoice, sales contract, packing list, bill of lading(FOB or CFR, CIF terms), insurance policy (if CIF terms), also CO if you need.